MISSION STATEMENT & COMPANY POLICY

Double Acts was formed on the 14th November 2001

With over 8 years in the Agency Business Double Acts have accumulated a vast amount of knowledge and contacts in the Tribute & Look-a-Like market and we have proudly supplied Tributes all over the UK, the Middle East, Europe, Israel and other exotic locations with a great deal of success which we hope to continue long into the future.

However, looking back over our past we have decided to make changes to our company policy.

The vast majority of our Entertainment Contracts have involved the client paying Double Acts the full contract price and we in turn pay the Artists which equates to our financial turnover being ten times bigger than our actual income before expenses and profit. This has not only raised our Accountants fees and VAT complications but also puts us in a bad situation when the Engager or Entertainer does not fulfill it's part within the Contract agreement. We don't want to fall out with Clients or Entertainers and in all contested cases Double Acts have not done anything to create the situation.

CASE STUDY: A Tribute Band whose PA broke down on the night on an event. The Bon Jovi Tribute in true "the show must go on style" played a formidable acoustic set " in the style of Bon Jovi " and entertained the audience very successfully considering the circumstances to the best of their ability. However, the Client, quite understandably, did not want to pay yet the Tribute, a 4 piece band who had quoted the gig very competitively in the first place also understandably wanted their payment. The result was a heap of correspondence threatening legal actions and a whole lot of grievance with Double Acts taking the flack from both sides. Another example is a Billy Connolly Look-a-like who had a gig cancelled by the client. Although the cancellation was well in advance of the booking the Engager was not at all concerned with paying a cancellation fee even though it is outlined in our terms and conditions that Entertainers are entitled to a cancellation fee. Double Acts offered the 10% deposit to the Entertainer but he was not content with that and proceeded to threaten us and involve the Equity Union. In the end both of these tragic cases ended with Double Acts paying out and losing money rather than dragging out the affairs in the small claims courts. This is hassle we do not want hence now we are changing our polices and work ethics as stated here and within our revised Terms & Conditions.

Please don't misinterpret this move as a way of washing our hands of all financial responsibility for bookings we are involved with because we continue to remain as committed as ever to supply the right and reliable Entertainment for your function. If an Entertainer does default on their side of the deal we will do our utmost to supply an equivalent Act in the time given and return any deposit paid. We will also hold the default against the Entertainer if deemed to be at fault and inform other Agencies we deal with of the incident for future reference. Conversely, if the Client does not pay the Entertainer(s) as specified with the Contract Double Acts with no reasonable excuses, we will use all our legal power available to fight the case for the Entertainer.

All that said, this is our new policy;

Double Acts Tributes & Look-a-Likes Agency remains committed to supplying the best Entertainment available for the best price possible. If you want entertainment, whether it be Pub Rock to TV appearance and promotional work and have searched the internet yet can't find what you are looking for, or simply do not want to spend the time and effort endlessly searching the net and then corresponding with countless Agents and Entertainers, Double Acts are only too happy do that for you. We can take your specified criteria and present you with a list of available acts, promotional materials and prices for you to choose from with no obligation to book. That is not to say that you can book Acts that we put forward to you directly. If you decide to book an Act that we have presented to you then we will set up the engagement Contract as follows:-

1) We will confirm that the Act is available and is capable and keen to do the gig at a specified price and that the Engager is prepare to pay that cost.

2) A Contract outlining the Event details will be drawn-up by Double Acts and both parties will have a chance to look at and confirm the criteria stated with the Contract. < See sample Contract >

3) A 10% Deposit will be paid to Double Acts upon agreement and a copy of the Contract delivered to both parties.

4) Within the Contract will be the full details the Event Location and Payment Terms and will include direct contact with the Entertainer and payment arrangement previously agreed.

5) Once agreed, the terms set out in the Contract can not then be changed unless agreed to by Engager, Entertainer(s) and Double Acts.

At this point Double Acts would have completed its task as an "Entertainment finder" agency and will consider our part in the agreement fulfilled. It will then be up to the Entertainer and Engager to liaise with each other in regards to any minor arrangements that do not alter the main criteria and payment details set out in the agreed Contact set-up by Double Acts.

If either party defaults on the terms Double Acts will side itself with the claimant and do everything in our power to backup that claim whether in Court or involving our Union personnel.

We hope the above is clear and is helpful in emphasizing the pitfalls that can materialise with in the Entertainments business. You are invited now to read our general Term & Conditions.